Terms of service

Terms of Service

Last Updated: August 14, 2026

Welcome to Taylor Swift Merchandise. These Terms of Service (“Terms”) govern your use of our website, taylorswitf.com, and your purchase of products or services offered through the website.

Throughout these Terms, “we,” “us,” and “our” refer to Taylor Swift Merchandise. By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have obtained permission from a parent or legal guardian to use this website.

You may not use our products, website, or services for any illegal or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or any other material intended to damage, disrupt, or interfere with the operation or security of our website.

A violation of these Terms may result in termination or restriction of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that information you provide through the website, excluding payment-card information handled by secure payment providers, may be transmitted across different networks and may require technical changes to conform to different devices or systems.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the website or our services without our prior written permission.

3. Products and Merchandise

We make reasonable efforts to display our products, colors, designs, images, and other product details as accurately as possible. However, the appearance of products may vary slightly depending on your screen, device settings, lighting, production variations, or other factors.

Certain products may:

  • Be available exclusively online.

  • Be available in limited quantities.

  • Be offered as limited-edition or seasonal merchandise.

  • Have specific return or exchange restrictions.

  • Become unavailable without prior notice.

We reserve the right to modify or discontinue any product at any time.

4. Product Descriptions

We aim to provide accurate product titles, descriptions, photographs, sizes, materials, specifications, and other information.

However, occasional errors, inaccuracies, or omissions may occur.

If a product you receive materially differs from its description, please contact us at info@taylorswitf.com so that we can review the matter in accordance with our Return and Refund Policy.

5. Prices

All prices displayed on taylorswitf.com are subject to change without notice.

We reserve the right to:

  • Change product prices.

  • Introduce or remove discounts.

  • Correct pricing errors.

  • Cancel orders affected by significant pricing or listing errors where permitted by applicable law.

Shipping charges, taxes, duties, customs fees, or other applicable charges may be calculated separately where relevant.

6. Orders

Placing an order does not necessarily mean that the order has been accepted.

We reserve the right, where reasonably necessary, to refuse, limit, or cancel an order, including orders involving:

  • Pricing or product-listing errors.

  • Suspected fraud or unauthorized transactions.

  • Incorrect billing or payment information.

  • Products that have become unavailable.

  • Unusual quantities that appear intended for unauthorized resale.

  • Orders that violate these Terms.

If we cancel an order after payment has been successfully collected, any applicable refund will be processed to the original payment method.

7. Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

You are responsible for ensuring that your:

  • Name is accurate.

  • Shipping address is complete.

  • Billing information is correct.

  • Email address is active.

  • Payment details are valid.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer, except where otherwise required by applicable law.

8. Payment

Payments may be processed through third-party payment providers made available through our website.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We do not guarantee that every payment method will be available in every country or for every transaction.

Orders may be subject to payment authorization, fraud screening, and verification.

9. Shipping and Delivery

Shipping times shown on our website are estimates unless expressly stated otherwise.

Delivery times may vary due to factors including:

  • Destination country or region.

  • Carrier delays.

  • Customs processing.

  • Public holidays.

  • Severe weather.

  • High order volumes.

  • Incorrect shipping information.

  • Events outside our reasonable control.

Please review our separate Shipping Policy for additional information regarding processing, delivery, tracking, and shipping-related matters.

10. Customs, Duties, and Import Charges

International orders may be subject to customs duties, taxes, import fees, brokerage fees, or other charges imposed by the destination country.

Where these charges are not collected during checkout, the customer may be responsible for paying them to the relevant authority or delivery provider.

We do not control charges imposed by customs authorities.

11. Returns and Refunds

Returns, exchanges, damaged items, incorrect products, cancellations, and refunds are governed by our Return and Refund Policy.

Customers should review that policy before making a purchase.

Nothing in these Terms is intended to remove any mandatory consumer rights that may apply under applicable law.

12. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at:

info@taylorswitf.com

We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipping.

If the order cannot be cancelled, you may need to follow the applicable return procedure after receiving it.

13. Promotions and Discount Codes

From time to time, we may offer:

  • Discount codes.

  • Promotional pricing.

  • Limited-time sales.

  • Free-shipping promotions.

  • Product bundles.

  • Special offers.

Promotions may be subject to additional conditions.

Unless expressly stated otherwise:

  • Promotional codes cannot be exchanged for cash.

  • Certain discounts may not be combined.

  • Promotions may be limited to specific products or regions.

  • Promotions may expire without extension.

We reserve the right to correct or cancel promotions affected by technical or pricing errors.

14. Intellectual Property

Unless otherwise stated, the website's original layout, written content, store-created graphics, branding elements, product descriptions, and other materials owned or licensed by us are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, commercially exploit, scrape for commercial redistribution, or create unauthorized derivative works from protected website content without appropriate permission.

Third-party names, trademarks, logos, artwork, photographs, song titles, album names, artist names, and other intellectual property remain the property of their respective owners.

15. Third-Party Links and Services

Our website may contain links to third-party websites, payment processors, shipping providers, applications, or services.

Third-party websites operate independently from us.

We are not responsible for the content, policies, security practices, availability, or accuracy of third-party websites or services.

Before using third-party services, you should review their applicable terms and privacy policies.

16. Optional Third-Party Tools

We may provide access to services or tools operated by third-party providers.

Your use of such tools may also be governed by the provider's own terms and conditions.

We do not control third-party platforms and cannot guarantee their continuous availability.

17. User Reviews, Feedback, and Submissions

If you submit reviews, suggestions, feedback, photographs, comments, ideas, or other content to us, you confirm that your submission:

  • Does not violate the rights of another person.

  • Does not contain unlawful, abusive, defamatory, or malicious material.

  • Does not contain malware or harmful code.

  • Is not misleading or fraudulent.

Where permitted by law and by the platform through which the content is submitted, we may use customer feedback or reviews for legitimate store and marketing purposes.

18. Prohibited Uses

You may not use our website or services:

  • For unlawful activities.

  • To violate intellectual property rights.

  • To harass, abuse, threaten, discriminate against, or harm another person.

  • To submit false or misleading information.

  • To distribute viruses, malware, or malicious code.

  • To collect personal information unlawfully.

  • To interfere with website security.

  • To attempt unauthorized access to our systems.

  • To engage in fraudulent transactions.

  • To misuse discounts, promotions, or payment systems.

  • To use automated systems in a manner that materially disrupts the website.

We reserve the right to restrict access where misuse is detected.

19. Accuracy of Website Information

We make reasonable efforts to ensure that information on our website is accurate.

However, our website may occasionally contain:

  • Typographical errors.

  • Pricing errors.

  • Product-description errors.

  • Availability errors.

  • Shipping-information errors.

  • Promotional inaccuracies.

We reserve the right to correct errors and update information when discovered.

20. Availability of the Website

We do not guarantee that the website will always operate continuously or without interruption.

We may temporarily suspend or restrict access for:

  • Maintenance.

  • Security updates.

  • Technical issues.

  • System upgrades.

  • Circumstances outside our reasonable control.

21. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted.

  • Every error will immediately be corrected.

  • Every product will remain available.

  • Third-party services will always operate without interruption.

Nothing in these Terms excludes warranties, guarantees, or protections that cannot legally be excluded under applicable consumer law.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Taylor Swift Merchandise will not be liable for indirect, incidental, special, consequential, or similar losses resulting from the use of our website or services where such liability may lawfully be limited.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Taylor Swift Merchandise from claims, liabilities, damages, losses, or expenses arising from your unlawful misuse of our website, violation of these Terms, or infringement of another person's rights.

24. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

We encourage customers to review the Privacy Policy to understand how personal information is collected, used, stored, and protected.

25. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or separated from the remaining Terms where appropriate.

The remaining provisions will continue to remain effective.

26. Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce that provision in the future.

27. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies published on our website, form the agreement governing your use of our website and services.

28. Changes to These Terms

We reserve the right to update, modify, or replace these Terms when necessary.

The latest version will be published on taylorswitf.com with an updated revision date.

Your continued use of the website after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

29. Governing Law

These Terms will be governed and interpreted in accordance with the laws applicable to the business operating Taylor Swift Merchandise, together with any mandatory consumer-protection laws that apply to customers based on their location.

30. Contact Information

Questions regarding these Terms of Service can be sent to:

Taylor Swift Merchandise
Website: taylorswitf.com
Email: info@taylorswitf.com